Collect Detailed Bug Reports
Team members can submit bugs or issues directly to feedback boards using posts or comments or receive bug reports by integrating with external tools. Enhance reports with tags, categories, and screenshots to provide all the necessary context for quick resolution.
- Integrations with Tools Centralize issue reporting for better organization by receiving bug reports through your feedback portal, or by integrating FeedbackChimp with other tools.
- Posts with Attachments & Categories Allow for detailed submissions with relevant images for clarity about bugs or issues reported. Use tags and categories to better organize submissions.
Assign Teammates & Use Internal Comments For Workflow
Assign teammates to posts about bug reports or issues. Enable internal commenting to collaborate with your team members. Prioritize issues that need immediate attention and streamline your workflow.
- Tags Keep your feedback boards tidy while enabling quick filtering of high-priority bugs.
- Custom Post Statuses Create custom statuses to mark reports as frequently occurring issues or bugs.
From Reporting to Resolution
FeedbackChimp’s custom post statuses allow you to track the lifecycle of bug reports—from “Reported” to “In Progress” to “Resolved.” Keep your team and stakeholders updated on issue progress in real-time.
- Update Roadmap Provide a clear workflow for tracking issues that take a long time to solve.
- Share Changelog Entries Keep all stakeholders informed about issue resolution by sharing changelogs or announcements.
- Estimated Dates Add ETAs to ensure accountability for team members handling bugs.
Discover More Use Cases & Possibilities with FeedbackChimp
Dive into more use cases and discover how FeedbackChimp can work for you.
Feature Requests
Empower users to suggest features and prioritize them with votes.
Idea Management
Organize and act on ideas from your team and users in one place.
Community
Foster collaboration and build connections with interactive forums.
Public Roadmaps
Show users what’s coming next and build trust through transparency.