FeedbackChimp
Terms of Use
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Last Updated June 13, 2024
Acceptance of Terms
By accessing or using FeedbackChimp, you agree to be bound by these terms of use. If you do not agree to the terms, please do not use our service.
Service Description
FeedbackChimp provides a platform for collecting and managing user feedback. This service is intended to help businesses prioritize and implement user suggestions to improve their products.
Account Responsibilities
You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.
Refund Policy
All sales of the white-label add-on are final and non-refundable. By purchasing the
white-label add-on, you agree that no refunds, exchanges, or credits will be issued
under any circumstances. Please ensure you have reviewed and understood the features
and limitations of the white-label add-on before making your purchase. If you have
any questions, we recommend contacting our support team prior to completing your
transaction.
In rare cases of technical issues on our end preventing proper
activation or functioning of the add-on, we will work diligently to resolve the
issue but this does not constitute a waiver of our non-refundable policy.
Dispute Resolution
If a dispute arises between you and FeedbackChimp, we strive to provide a neutral and cost-effective means of resolving the issue quickly. In the event of a dispute, we encourage you to contact us directly to seek a resolution.
Changes to the Terms
We may update these terms from time to time. We will notify you of any changes by posting the new terms on our site. Your continued use of FeedbackChimp after such changes will constitute your consent to the updated terms.
Contact Information
For any questions or concerns regarding these terms or the services provided, please contact us via email ([email protected]) or chat.