Terms of Use

Acceptance of Terms

By accessing or using FeedbackChimp, you agree to be bound by these terms of use. If you do not agree to the terms, please do not use our service.

Service Description

FeedbackChimp provides a platform for collecting and managing user feedback. This service is intended to help businesses prioritize and implement user suggestions to improve their products.

Account Responsibilities

You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

Refund Policy

All sales of the white-label add-on are final and non-refundable. By purchasing the white-label add-on, you agree that no refunds, exchanges, or credits will be issued under any circumstances. Please ensure you have reviewed and understood the features and limitations of the white-label add-on before making your purchase. If you have any questions, we recommend contacting our support team prior to completing your transaction.

In rare cases of technical issues on our end preventing proper activation or functioning of the add-on, we will work diligently to resolve the issue but this does not constitute a waiver of our non-refundable policy.

Dispute Resolution

If a dispute arises between you and FeedbackChimp, we strive to provide a neutral and cost-effective means of resolving the issue quickly. In the event of a dispute, we encourage you to contact us directly to seek a resolution.

Changes to the Terms

We may update these terms from time to time. We will notify you of any changes by posting the new terms on our site. Your continued use of FeedbackChimp after such changes will constitute your consent to the updated terms.

Contact Information

For any questions or concerns regarding these terms or the services provided, please contact us via email ([email protected]) or chat.